FAQs

What’s included in a maintenance clean?

  1. Trash and cobweb removal
  2. High/low dusting of ceiling line, fan blades, vents and accessible baseboards
  3. Dust blinds, windowsills, furniture, pictures, décor, including under & behind items
  4. Wipe mirrors, one set of deck doors, front door & other glass top furniture
  5. Clean and shine fronts of large appliances; microwave, inside & out
  6. Sanitize counters, counter top items (under & behind), sink & faucets in the kitchen
  7. Sanitize baths – mirrors, counters, sinks/faucets, toilet inside/out, tub/shower
  8. Spot clean all cabinet and drawer fronts in kitchen and bathrooms
  9. Vac, sweep and/or mop all floors; shake or vacuum rugs
  10. Vac or wipe upholstery as needed

Customize It!

Need more or less done? Maybe you only want the bathrooms and floors done, or you’d like to add another set of deck doors to be cleaned. Whatever it is, we can help you create an individualized cleaning package for your needs. Fill out the estimate by email form or call or text today at (402) 432-1057 for assistance.

How much does it cost?

Prices for recurring cleans start at $100. Many homes fall in the $135-$180 range. Please feel free to fill out the estimate by email form to receive a personalized quote.

Who will clean my home?

We send two cleaning techs whenever possible to first time cleans, one time cleans, move out cleans, and cleans on larger homes. Otherwise, we will send one to two cleaning techs, depending on factors such as home size and scheduling. While we strive to send cleaning techs who are familiar with your home and preferences, we do not guarantee the same tech from one cleaning to the next.

Do I have to be home when you come?

This is completely up to you. Most people aren’t home when we come, but some are. We only ask that you vacate a room during its actual cleaning – it’s difficult to clean around people and pets thoroughly and efficiently.

If I’m not home, how will you get into my house?

Again, this is a matter of preference. Clients typically leave a door unlocked, hide a key somewhere, or give us a garage or front door code. You can make different arrangements if preferred.

How do I know I can trust your company?

Our company is registered as a corporation and thus licensed to do business in the state of Nebraska. All our employees are background checked and thoroughly trained. We carry liability insurance and bonding to protect our clients from any breakage or loss. We stand behind our work 100% – if you’re not happy with the job we’ve done, we’ll come back and make it right. All client information is kept confidential and we secure all keys at the end of every business day.

When will you arrive?

We start our days at 8 am. Our schedules vary so we don’t guarantee arrival times. We do send out reminder texts the day before your scheduled cleaning which include an estimated arrival time with a one-hour window. We do not guarantee this arrival time as our schedule can change with little notice due to worker availability, changes in the schedule due to other clients, homes that take more or less time than anticipated, traffic issues, and other reasons. You are welcome to call our office at 9 am or later on the day of your cleaning and we will do our best to provide you with an accurate one-hour arrival window. The only arrival time we guarantee is for first house — if you would like to be first house, please let us know at the time of booking and we will arrive for each cleaning between 8 and 9 am.

What if I’m not happy with the cleaning?

Hopefully, this is not an issue, but if so, simply call within 24 hours of your cleaning and we will return and correct it free of charge. If you feel your cleaning tech or team is not a good fit after a couple cleanings, please let us know and we will work to provide a different cleaning tech or team for your home.

How do I pay?

We accept payment via local check or PayPal. Payment is due at, or prior to, the time of service. Checks can be made payable to Kristin’s Cleaning Inc.

What areas do you service?

At this time, we do business in Lincoln, NE and some surrounding communities. If you live in a nearby city and would like to have us clean for you, please contact us to see if we are currently servicing your area. If not, we will still keep your contact info and get back in touch with you when we are ready to expand to your area.

How do I get more info?

We offer personalized estimates by email or you can call or text (402) 432-1057 for more information or to set up a time for an in-home estimate or your first cleaning.